Benefits of ISO 9001:2015
Because of the responsibilities called for in the 9001 Standard, organisations should see an increased involvement of senior management with regards to the Quality Management System (QMS).
With the QMS in place and working for you, your organisation will be focused towards the established Quality Goals. Management is provided with data on a continual basis and is able to see progress (or lack thereof) towards goals and take appropriate action. The organised, scheduled process of conducting Management Reviews ensures that this evaluation takes place effectively. It provides the mechanism for reviewing goals and performance against them on a scheduled basis, and for taking action based on the evaluation.
Increased productivity results from the initial evaluation and improvement of processes that occurs during the implementation process and from improved training and qualification of employees. Better documentation and control of processes leads to consistency in performance and less waste through scrap and rework. Managers experience fewer late night troubleshooting calls and employees receive more information, enabling them to troubleshoot problems on their own. In addition customer satisfaction is more likely to be achieved through better On Time Delivery, resulting in fewer customer complaints.
Transition to ISO 9001:2015
The ISO 9001:2015 Standard is now replacing the ISO 9001:2008 version and is a big change in style and content. If you have a current ISO 9001:2008 certificate then the transition needs to be completed by Sept 2018. Although it is possible to have the minimum of procedures and in theory no quality manual the experience of auditors is that a quality manual and the original procedures are being retained. As minimum ‘documented information’ needs to be available which is identified in the Standard. The basic thrust of the new Standard is to make more flexible and is more aligned with the Plan, Do Check, Act principle. It is expected that this new version of ISO 9001:2015 will be in place for the next 10 years or so.